Mobile and Facebook: Don't Get Ready, BE Ready

On February 29th, Facebook revealed big plans for the mobile platform, including that the new Timeline format for brands will also be available on the mobile platform. The game changing updates mean that for users of other social media marketing platforms, the message for 2012 will be: we need to get ready for mobile. For users of Wildfire the message will be: I am ready for mobile!

Let’s recap the announcements Facebook made and what they mean for your brand:

  • Timeline for brands will also be functional in the mobile platform (but will be made available at an unspecified date in 2012)

Implications for brands: Where brands can currently launch mobile-optimized marketing campaigns that users can access from their smart devices, soon users will be able to experience the same exact workflow on their desktop as on their smart phone. The new Timeline format for brands, once available on the mobile network, will enable page managers to curate an identical experience for all users, regardless of how they’re accessing branded content on Facebook. This means a big impact on your brand’s reach, especially as we consider that nearly half of the active Facebook user population interacts with the network from their mobile device.

  • Sponsored Stories now appear in the mobile feed as well

Implications for brands: To date, there has been no advertising reach to any Facebook users on mobile devices. In light of the fact that approximately 450 million Facebook users interact with the network using a mobile device, this was an enormous opportunity lost to marketers— until now. Sponsored Story ad units are the only ones being released to mobile Timelines— this means that promoting these “organic word of mouth” advertising units will become a major part of every marketers mission.

In a sense, it’s a bit silly to call 2012 the Year of Mobile because every year since the release of Apple’s ill-fated Newton has been the Year of Mobile. We have always been moving toward computing devices that are smaller, faster, and cheaper. According to research by Morgan Stanley, the number of people who access the Internet primarily from mobile devices will surpass desktop users sometime in 2013.

The shift toward mobile is about to hit social media in a big way. Facebook recently revealed that more than 450 million people use Facebook Mobile on a monthly basis, and more importantly, mobile is outgrowing desktop use 2:1. They have planned a variety of mobile-centric product announcements this year, including Sponsored Stories for Mobile, which will be the one and only advertising channel there.

Marketers who fail to integrate mobile support into their social media plans are in grave danger of being left behind.

Fortunately for Wildfire clients, many of our most popular templates already look great across all viewing platforms. What’s more, we’ve made it a one-step process to design and deploy Facebook page tabs that look beautiful on mobile, tablets, and on the desktop. (See the related press release here). There’s no messing around with multiple content channels and no synchronization issues or duplication of effort between creative teams. All a client has to do is choose a template and supply the creatives; we make sure it looks beautiful wherever it’s viewed.

The linchpin of Wildfire’s mobile platform is the philosophy of responsive design, which employs specific HTML5, CSS, and Javascript technologies to ensure that the same content displays well on devices of any screen size. We believe that campaigns using responsive design will serve to distinguish truly beautiful and content-oriented brands and apps from the merely serviceable.

More advanced clients who want to write their own custom templates can take advantage of our copious documentation, example code, and powerful plug-in framework to quickly build beautiful campaigns that look great whether the customer is viewing on an Android phone or a 27” widescreen.  And our Analytics framework keeps track of mobile statistics separately, so clients can see for themselves the impact mobile users are having on their bottom line. (See the related press release here).





2012 may or may not be the Year of Mobile, but it’s definitely the year mobile becomes a primary channel for the social media experience. Don’t be left behind.
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Everything a Marketer Should Know about New Facebook Timelines forBrands [WEBINAR]

Join Wildfire for a free webinar on Friday March 02 about,"Timeline for Brands: How to make the switch." Every person that registers will receive Wildfire's white paper, "Best Practices for Brand Timeline Management."

On February 29th Facebook announced the transition of brand pages on Facebook from the previous profile-like format to the new style: Timeline. This major update affects not only the look and feel of brand pages, but their function and best practices for how to use them.

The switch to Timeline is available for all page owners now, but will be automatically pushed to all pages at the end of March. That leaves just one month to understand the changes, optimize the features, and recreate a Facebook marketing strategy for your brand.

There's a lot to learn, but we're here to help. Join us this Friday at 10am PST for a free webinar— we'll take a comprehensive look at every new feature and go through all the changes you need to keep top-of-mind when re-working the Facebook strategy for your brand.

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Wildfire Announces Social Ads Integration into the Social MarketingSuite

New ads technology integrated into a complete social platformWildfire, along with our friends at Adaptly, announced today that we are integrating Adaptly's unique social advertising optimization technology into the Wildfire Social Marketing Suite.  The combination gives marketers, for the first time, a single place to manage paid, earned, and owned media.

Not your average ads solution
Unlike first-generation ad management solutions – which optimize only for traditional metrics like cost-per-click, fans, or impressions – Wildfire's solution integrates Adaptly's technology, which optimizes for maximum social engagement too (i.e. the number of people talking about your brand in some way). Adaptly's proprietary technology aggregates more than 160 social metrics from a brand's owned channels (like their Facebook page) and earned channels (like their fans’ likes, shares and comments that reach their fans’ friends). Then it analyzes the impact of ads on earned media in real time, and continuously refines ads to reach those fans that are truly interested in interacting with the brand. This drives ongoing engagement – the objective marketers care most about today – at the lowest cost. Our own beta test clients saw an average 49% cost-per-fan reduction.

In other words, where traditional social ad solutions require human intervention— A/B testing, constant monitoring, pausing poorly performing ads and rejigging to make them better— our sophisticated ad optimization algorithm now corrects campaigns in real-time, pulling the duds offline and allocating spend to the high performers...all faster than the fastest human could make it happen.

Yes, social ad management is available on other social marketing platforms, but self-optimizing technology is unavailable from any other vendor. Wildfire is the first social marketing platform to bring this integrated social ad solution to market. This is the future of social advertising, and Wildfire is offering it now.

Not just Facebook

By the way, Facebook is not the only social network that offers big marketing opportunities, and neither should it be your only consideration for ad campaigns. Adaptly is social network agnostic, so you can run your powerfully engaging ad campaigns on Facebook, Twitter, and LinkedIn too.

Wildfire is incredibly excited about this unique partnership, and we look forward to offering it to our clients. For additional information, including Wildfire CEO Victoria Ransom’s remarks about this big announcement, check out our press release here.  
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Wildfire CEO Victoria Ransom Wins 2012 TechFellow Award!

Big news for Wildfire today as our CEO Victoria Ransom gets named a 2012 TechFellow!

The TechFellow awards is an annual startup investment program put on by TechCrunch, Founders Fund and NEA. The program goal is to honor technology innovators and celebrate the spirit of innovation in Silicon Valley. A handful of tech moguls including Sean Parker (Facebook), Dave Morin (Path), and Aaron Patzer (Mint.com) ruminated on community nominations for visionaries in the fields of engineering, product design and marketing, general management, and disruptive innovation. They chose 5 leaders per category and awarded them each a $100,000 grant to invest in a startup of their choice.

Victoria was one of those visionaries! She was named a General Management TechFellow, and now has a $100,000 grant to invest in a startup of her choice. Have any input on how it should be invested or in which company? Tell us in the comments, we want to hear what you think!


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Get Romantic with New Valentine's Day Engagement Templates

Now that December’s holiday cheer has faded, and those green and red decorations are back in storage, what’s next? Valentine’s Day, with all of its pink, white, chocolate and cellophane glory. This is a perfect time to reach users —at just the moment they are contemplating romantic plans —through specialized content, promotions, messaging, and branded media. Wildfire has created a special Valentine’s Day “Virtual Gift” Template that allows your fans to give virtual Valentine’s gifts to their friends, right from your brand’s page!

This Valentine’s Day template allows you to insert customized images for each virtual gift. When a gift is sent, it displays on the giver’s news feed and the recipient’s Timeline. Along with the gift image, you can also customize a description and include a link back to any page on Facebook or the Internet. The gift headline, description, and specialized link will display together on the recipient’s Timeline after the gift is sent. Sharing virtual gifts on users’ walls is a good vehicle for enhanced earned media!



The Virtual Gift template is currently available to all Wildfire Social Marketing Suite clients. Every element of the template is customizable to reflect your brand’s personality. Administrators can choose how many gifts are available on the page, what each gift looks like, the gift headline, a descriptive gift message, and even a destination URL that gift-clickers will get taken to.



The default Valentine’s Day template has a classic theme with flowers in shades of red and pink. However, like the puppy example demonstrates above, the template can be skinned or redesigned in infinite ways— no matter how it’s customized to look, fans will delight in being able to send gifts to their friends’ walls, and the recipient friends will delight in receiving them. Below, you can see an adorable customization of one of our testing templates— it’s hard to resist sending one of these little guys to every one of your friends’ walls!




How would you
use the Virtual Gift template? What sorts of virtual gifts would you like to receive and post on your Timeline? Leave us a note with your comment—we love hearing your ideas; they inspire us to create more new templates of our own!

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