If your concerns have not been addressed by this blog post or you would like more information about this situation, please don't hesitate to email or call our founder & CEO personally at victoria@wildfireapp.com or 650 387 4249.
We Sincerely Apologize for the Unintentional Emails Today!
If your concerns have not been addressed by this blog post or you would like more information about this situation, please don't hesitate to email or call our founder & CEO personally at victoria@wildfireapp.com or 650 387 4249.
Navigating the new Facebook Promotions Guidelines
Publicizing vs. Administering
The big distinction that Facebook makes in their new policy is between 'publicizing' and 'administering' a promotion on Facebook. 'Publicizing' a promotion means that you promote, advertise or reference a promotion in Facebook, but you do not collect entries or draw or notify winners in Facebook. 'Administering' a promotion means you both publicize it, collect entries and draw/notify winners in Facebook.
Publicizing a Promo DOES NOT REQUIRE Facebook Approval
All companies/organizations can 'publicize' promotions in Facebook without needing any special permission. Wildfire provides you with the ultimate solution for doing this - using our application you can easily create a promotion that displays on your Facebook fan page, you can require entrants to become a fan to access your promotion and you can spread the word by enabling entrants to publish newsfeeds. We also enable you to easily collect entries, draw winners and notify entrants, but this all happens outside of Facebook so that you do not need to seek special permission from Facebook. As always, our solution enables you to have a promotion up and running in Facebook within minutes.
Administering a Promo REQUIRES Facebook Approval
For those companies wishing to both 'publicize' AND 'adminster' their promotion in Facebook, it is now necessary to check in with your Facebook sales rep to get approval and to have your rules reviewed. Wildfire can manage this process on your behalf and if you do not have a Facebook sales rep we can help you to get one. Just drop us a line at sales@wildfireapp.com or give us a call at 1-888-274-0929 and we'll help you through this process. Please note that eligibility for a Facebook sales rep does depend on your level of spending on Facebook advertising so not all companies will be eligible to get a rep. We recommend that smaller companies use our solution to publicize their promotion in Facebook and administer it outside of Facebook, thus avoiding the need to get permission from a Facebook sales rep.
Promos Can Only Be Run Through a Facebook App (like Wildfire)
Another important change is that companies can no longer administer a promotion in Facebook without using an application, such as that provided by Wildfire. In the past many companies have run promotions by telling entrants to post a comment on the company's fan page wall, upload a photo to the company's Facebook album or click the 'become a fan' button to enter. Such promotions are no longer allowed and must be run using an application. Wildfire's contests and sweepstakes application which enables entrants to submit photos/videos/text, vote, complete an entry form, invite friends and collect entries provides a compliant way for companies to run a variety of different promotions.
Special Facebook Restrictions
Certain promotions can no longer be publicized or administered in Facebook; these include:
- promotions that are open to under 18 year olds (Wildfire's promotions platform automatically excludes under 18 years olds if you're running your promotion in Facebook)
- promotions that are open to citizens of Belgium, Norway, Sweden or India or countries that are embargoed by the US (Wildfire's promotions platform automatically excludes these nations)
- promotions that promote: gambling, tobacco, dairy, firearms, prescription drugs, or gasoline (Wildfire's promotions platform automatically reminds companies of this restriction)
- promotions that offer any of the following prizes: alcohol, tobacco, dairy, firearms of prescription drugs (Wildfire's promotions platform automatically reminds companies of this restriction)
- sweepstakes that condition entry upon the purchase of a product, completion of a lengthy task or other form of consideration
Special Language Required
Facebook's new guidelines require that you include certain language on your entry form that makes clear to entrants that the promotion is not sponsored or endorsed by Facebook. Wildfire promotions platform automatically includes this language for you.
Facebook Promo Guidelines only apply to Sweepstakes & Contests
Facebook's Promotions policy only applies to sweepstakes and contests. The other formats that we offer (i.e. coupons, quizzes, virtual gifts, giveaways, 'top favorites', trivia and sign-up forms) are not affected by Facebook's Promotions policy and nor, of course, are our solutions for Twitter and websites.
If you have any questions about the Facebook Promotions Guidelines or the changes we have made to our platform so that you can easily comply with the new changes, please dont hesitate to contact us at info@wildfireapp.com or call 1-888-274-0929.
NOMINATE WILDFIRE: 'The Crunchies' Awards!
Nominate us here: http://bit.ly/1KcIFs
NEW PRODUCT LAUNCH: Sweepstakes for Twitter
Read more about our product launch on TechCrunch
HOT TIP: Building your Fan Base is More Important than Ever!
Also positive are proposed changes to the friend invite (otherwise known as "Facebook Requests") functionality of fan page applications. Currently, when users wish to invite their friends to engage with a Fan Page application they choose from an alphabetical list of all their friends. Given that the average Facebook user has 150 friends, this makes it very time consuming for users to carefully select relevant friends and many end up either not inviting their friends or randomly selecting friends (usually those with names beginning with 'A'!). According to new changes proprosed by Facebook, the new friend selector will include better ways to categorize and sort friends so that users can more easily select those friends for whom a given invitation will be particularly relevant. We anticipate that this will result in a much higher response rate to friend invites.
Finally, Facebook also announced exciting plans with regard to Fan Page analytics. Details are limited at this stage, but according to Facebook they will soon be providing a richer analytics experience for Fan Page owners, which should make it easier for Page owners to evaluate the performance and value of their fan interactions.
NEW: Partnership with Email Software Campaign Monitor
NEW: 'Share your Favorites' Campaigns
Wondering how this might fit with your particular company? If you're a clothing company you could run a "pick your dream outfit" campaign where users pick from your inventory to build their ideal outfit. For travel companies, "pick your top 5 beach destinations", "pick the top 5 countries on your travel to-do list" or "pick your favorite adventure activities" are just a few possible ideas. If you're a restaurant, how about running a "my favorite entrees at [your restaurant]" or "my favorite wines" campaign? The possibilities are endless and to make a campaign even more enticing (and to provide a powerful way to build your fans & newsletter subscribers) try combining it with our sweepstakes format (e.g. "Pick your favorite outfit and then go into the draw to win it!").
HOT TIP: How to build an effective Social Media Marketing Campaign
The Selena Gomez campaign currently running via our platform is a great example of how to tie in the power of social media with specific business goals. Selena Gomez, a star on the Disney channel, is in the process of launching her music career. She decided to run a user-generated contest via Wildfire that asks entrants to submit a photo demonstrating what they are doing to promote Selena's new album. Many thousands of entries have been submitted and these include user-generated videos, posters, side-walk chalkings, billboards, tshirts, events, websites and more promoting Selena's album. What's great about this contest is that it not only has powerful reach within the social networks (thanks to the newsfeeds and friend invites sent by entrants and voters, hundreds of thousands of people have been exposed to the contest) but also in the 'real' world (Selena's album is being promoted via posters, events, chalkings and more).
NEW: Quizzes for Facebook Fan Pages & Facebook Connect
IMPROVED: Coupons for Facebook Fan Pages & Facebook Connect
NEWS: Awesome New Office
SXSW Panel 2010: Facebook Fan Pages
Hazel Dircksen
Socialbees was founded in November, 2008 by Hazel Grace Dircksen, a consultant and entrepreneur based in Silicon Valley, Hazel Grace has helped nearly 50 businesses and non-profits leverage social networking tools to expand visibility and reach new audiences.
Nick O’Neill
Nick is the creator of AllFacebook.com and the Social Times. A serial entrepreneur at heart, Nick has spent the past 9 years developing creative solutions for individuals on the web. Working from within agencies and startups, he has gained significant experience working with clients and overcoming extreme challenges.
Justin Smith
An early-stage entrepreneur living in Silicon Valley, Justin is currently the founder of Prophetic Media, which runs Inside Facebook and Inside Social Games. Justin is intrigued by the untapped potential of social utilities and new models for media businesses.
Victoria Ransom
As CEO, Victoria has led Wildfire to profitability in just one year and has built a client list that includes major brands and agencies including Facebook, Pepsi, Unilever, Sony, AT&T, Ogilvy, Publicis and Fleishman Hillard. Thousands of small and medium-size businesses all use Wildfire's turnkey marketing solutions. Wildfire is a two-time winner of the fbFund; investors include Facebook, Accel Partners and the Founder's Fund.
Hot Tip: How to Run an Engaging User-Generated Contest
1) Contests that focus on topics that people feel passionate about tend to generate the greatest interest. We've seen highly successful photo and written contests that focus on pets, children, sports (e.g. surfing, skiing, mountain biking), hobbies (e.g. cooking, travel), and affinity groups.
2) Contests that make it easy for entrants to submit their content tend to generate more submissions. Asking entrants to submit photos that they likely already have in their Facebook photo album (e.g. photos of travel, kids, pets, hobbies) or that they can easily snap using their mobile phone will tend to result in more entries. Likewise, if asking for written content its best to keep word limits reasonably low. Video contests require quite a lot of effort on the part of entrants so generally result in a much lower number of entries - but if the content is good, these can be very viral.
New Format: Sign-up Form for Facebook Pages
Looking to add a newsletter signup to the wall tab of your Facebook fan page or a sign-up form that feeds data from your Facebook fan page to your website? If so, our latest tool, an easy signup/questonnaire builder is exactly what you need.
With our signup/questionnaire format you can create an attractive signup form that you can place on the wall tab of your fan page (ideal for getting newsletter signups). For longer questionnaires, sign-up forms or surveys you can create a custom tab on your fan page that includes your form and custom banners. If desired, you can link the sign-up form on your fan page with a signup form on your website, so any data that consumers provide while signing up on your fan page will pre-populate the fields of the sign-up form on your website. This is ideal if you want to provide an abridged sign-up form on your fan page and then drive consumers to a more extensive sign up form on your website. For generating leads, building newsletter subscribers or gathering customer feedback, our signup/questionnaire builder is a powerful, easy-to-use and cost effective solution.
New Support Feature: Live Chat
Do you need help setting up your Wildfire campaign? You can now reach us instantly from your Wildfire account.
Next time you log-in, check out the "Questions about Wildfire?" box in the lower right corner of your screen to chat with us in real-time! We're happy to help you brainstorm campaign ideas, navigate the campaign set-up process or discuss any suggestions that you have for making our Campaign Builder better for you. We are ready to start chatting with you right now!
New Format: We've Combined the Viral Power of Voting and Sweepstakes
Gatorade is the first to use our latest and most powerful campaign format - a combination of voting and sweepstakes. This format will soon be available to everyone on our platform.
Different campaigns are viral for different reasons. Voting formats are often viral because they involve self-expression. Voters like to broadcast their opinion to their friends (in the case of Gatorade, for example, voters can express which moment in Michael Jordan's career they think was the best) by publishing newsfeeds....which results in more people learning about the campaign....which leads to more newsfeeds being published.
Sweepstakes, on the other hand, are extremely powerful because they enable companies to gather information about their users (contact info, email address etc) and to encourage them to become fans of a company's fan page and/or join a company's newsletter. Sweepstakes that utilize our 'social' prize format (see below) are also highly viral because they encourage entrants to invite their friends. A voting campaign combined with a sweepstakes (e.g. "Vote for your favorite Michael Jordan moment and then enter the sweepstakes for the chance to meet Michael Jordan") offers the best of both worlds - a highly viral, newsfeed driven campaign plus a powerful way to generate leads and build fans.
By combining the viral strengths of these two campaign formats, we've created the most powerful Facebook marketing campaign format on the web.
Insider "Tips": Successful Campaigns Offer Social Prizes
If you're looking to run a sweepstakes that spreads like "Wildfire" one trick is to offer a "social" prize. A social prize is one that can be shared among the winner and several friends, for example, "tickets for you and 4 friends to a concert," "a night out on the town for you and 3 friends," "the ultimate clothing shopping spree, electronics package, weekend getaway etc.... for you and 2 friends."
When offering a "social" prize, entrants are encouraged to name the friends they'd want to share the prize with if they were to win. Our system then automatically updates entrants (via email or Facebook notifications) when a friend accepts their invitation and gives entrants the chance to go back and remind their friends or invite new friends. This format can be highly viral; some campaigns currently offering a "social" prize have grown the initial base of entrants by 5+ times thanks to the viral spread of friend invites and newsfeeds.
Check out the campaign we're currently running for Britney Spears for an example of a "social" sweepstakes.
Flexible Campaign Design with CSS Stylesheet Editor
We're excited to see our customers taking advantage of these tools, in particular our custom CSS functionality which enables users to fully customize the look and feel of their campaign. Here are three recently launched campaigns that we think deserve a shout-out thanks to their awesome design: AXE Campaign, P!NK Campaign and AT&T Campaign.
P!NK launches campaign with Wildfire Promotion Builder
Introducing our Rockstar Advisory Team
Learn more about our fbFund REV advisory team:
- Dave McClure (Startup Investor @ Founders Fund)
- Dave Morin (Platform & Facebook Connect Evangelist, Facebook, Inc.)
- Sebastien de Halleux (Founder & COO, Playfish)
- Yee Lee (Entrepreneur, Advisor, Seed Investor)
- Hiten Shah (Founder & CEO, KISSMetrics)
Wildfire Selected for AO Global 250
The AO Global 250 represents the best emerging innovators and recognizes private companies that demonstrate significant market traction and pursue game-changing technology.
The winners of this competition will be announced in late July and honored at The AlwaysOn & STVP Summit at Stanford, July 28-30, 2009 at the Francis C. Arrillaga Alumni Center at Stanford University in Palo Alto, CA. Read more...
Wildfire among first Facebook Verified Apps
All this is great news for businesses who use our Wildfire Promotion Builder platform to run sweepstakes, contests, coupon giveaways and other interactive promotions on Facebook because being verified provides us with a higher daily allocation of friend requests and notifications per user than non-verified apps. It also provides us with a premiere, page one listing in the application directory, making it easier for consumers to find promotions running via our application. So our ability to help companies build their fan base, drive leads, engage Facebook users and spread their word via interactive promotions, is now even stronger.
Click here to learn more about Promotions for Fan Pages.
BREAKING: Google's Nic Bennett joins Wildfire Promotion Builder Team!
Wildfire Promotion Builder Among Top 4 Finalists for ClickZ Marketing Excellence Awards
Wildfire launches Facebook for Good Campaign
Wildfire runs Facebook Site Governance Vote
Something big is happening today....something that will effect hundreds of millions of people worldwide....and we're excited to be involved! Today Facebook will launch the vote on its existing and newly proposed Terms of Service, enabling all Facebook users to have their say on how Facebook is governed. And we're proud and excited that Wildfire Promotion Builder was chosen to run the entire voting process! Facebook wanted a multi-lingual (English, Spanish, German, French and Italian) solution that was turnkey (why build an application from scratch when tried and tested solutions like Wildfire Promotion Builder already exist?), was robust and scalable enough to handle tens of millions of votes and could be deployed quickly. Wildfire's Promotion Builder, which enables companies and agencies to easily create and manage their own interactive promotions (e.g. voting, contests, sweepstakes, giveaways, coupons) and to simultaneously publish them within Facebook and on company websites was exactly what they needed. In fact, this is the sixth major campaign that Facebook has run using Wildfire Promotion Builder since we launched our product six months ago. So get out and vote today and have your say in how Facebook is governed.